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The County of DuPage
Wheaton, Illinois
 

Online Payment Terms and Conditions

Your use of the DuPage County Treasurer's Online Payment System is subject to all terms and conditions contained below. Please read the following information carefully before proceeding, as your use of this Online Payment System constitutes your acknowledgment of and agreement to all of its terms and conditions.

General Information 

With Online Payment, you CAN:

Pay the 2016 1st Installment on or before June 1, 2017. Payments made after the 1st installment due date of June 1, 2017, must include penalty.
Pay the 2016 2nd Installment on or before September 1, 2017. Payments made after the 2nd installment due date of September 1, 2017, must include penalty.

With Online Payment, you CANNOT:

   Make partial payments.
   Pay taxes on any parcel from more than one bank account.
   Pay tax for any other tax year except 2016, payable in 2017.
   Pay any back tax.
   Pay any subsequent tax ("sub-tax") as part of a Tax Sale purchase.
   Redeem tax sales.

Availability of Service

This service is available until 11:59 pm, Central Time, on October 27, 2017.

Date Payments Deemed Accepted

Payments are deemed accepted on the next business day after you complete your Online Payment request, provided that funds have been successfully transferred from your bank account to the Treasurer's bank account. The date the funds are transferred will be recorded as the payment date.

ENTERING Incorrect Bank Account and/or Bank Routing Information

The taxpayer is solely responsible for ensuring that they have entered the correct bank account and ABA routing numbers before submitting an Online Payment request.  Improperly entering your bank account number or your financial institution's 9-digit ABA routing number can result in your Online Payment request being rejected. 

ENTERING Incorrect Visa, Master Card or Discover Card Account Information

The taxpayer is solely responsible for ensuring that they have entered the correct account information before submitting an Online Payment Request.  Improperly entering your card number can result in your Online Payment request being rejected.

Notice of Denied Payment Requests

If you provide an incorrect bank account number, incorrect 9-digit ABA bank routing number and/or an incorrect credit card number and your payment is denied by your bank, you will be notified by U.S. mail that your Online Payment request was rejected. This notice will be mailed to the taxpayer who made the Online Payment request. Letters notifying taxpayers that their payment attempt was rejected may take 7-10 business days to generate once the Treasurer's Office learns that an Online Payment request was unsuccessful or the payment was denied by the taxpayer's bank. If your Online Payment request is denied and you do not re-submit corrected information on or before the due date, you will be liable for late payment penalty.

Returned Transaction

If your Online Payment is returned to us unpaid, your payment will be cancelled. Payment of your taxes must then be made by cashier's check, cash or money order including any late penalties.

Open to All Taxpayers, Regardless of Financial Institution Used to Pay

You do not need to be a customer of Chase Bank to use this service. It is open to all taxpayers with financial institution accounts in the United States.

Reference/Confirmation Number

The "Reference/Confirmation Number" that you receive DOES NOT confirm a successful transaction. This number means that your Online Payment request has been successfully received. Receiving a "Reference/Confirmation Number" DOES NOT mean that your bank account number or your bank ABA routing number were entered correctly, and DOES NOT mean that funds are available at your bank. This number is merely your proof that you submitted a request to make an Online Payment.

YOUR Duty to Confirm Successful Transfer of Funds

To avoid late payment penalty, it is the duty and responsibility of the taxpayer to confirm with their own financial institution that the transfer of funds was successful.

Verification of Payment

You may wish to confirm with your bank within 2 business days of submitting your Online Payment request that your payment was successful; as it may take up to 5 business days to reflect the payment paid on the Treasurer's website.  You can also call our office 630-407-5900 Monday-Friday 8:00 am - 4:30 pm for verification.  

Transfer of Funds Date

Funds are transferred from your account by the end of the next business day following your Online Payment request. A successful transaction is defined as a timely Online Payment request on the correct parcel number, resulting in a successful transfer of funds from the user's bank account to the DuPage County Treasurer's account.

Transfer of Funds Requests are Only Submitted Once

If a request to transfer funds is returned by your financial institution for any reason (i.e., insufficient funds, closed account, stopped payment, etc.), the request to transfer funds will not be resubmitted. Payment requests are only submitted one time.

proof of payment

If the Treasurer's payment records differ from the taxpayers' records, final decisions will be based on the Treasurer's written, computerized and mechanized records regarding the transaction.

Service Interruptions

The DuPage County Treasurer's Online Payment System may be unavailable at certain times when computer systems require maintenance or upgrades, unforeseen maintenance is necessary, or major events occur, such as computer failures, interruptions in telephone service, electrical outages, earthquakes, fires, or floods. We will make all reasonable efforts to ensure the availability of our Online Payment System. However, we are in no way liable for the unavailability of all or any portion of our Online Payment System.

Disclaimer of Liability

Neither DuPage County, nor any of its employees or elected officials shall be responsible or held liable to users of DuPage County websites for any improper or incorrect use of the information described or contained on DuPage County websites. In no event shall DuPage County or elected officials or its employees be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement or substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this system, even if advised of the possibility of such damage. This disclaimer of liability applies to any damages or injury, including but not limited to those caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, computer hacker, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence or under any other cause of action.

Disclaimer of Warranties and Accuracy of Data

Although the data found on DuPage County websites has been produced and processed from sources believed to be reliable, no warranty, expressed or implied, is made regarding accuracy, adequacy, completeness, legality, reliability or usefulness of any information. This disclaimer applies to both isolated and aggregate uses of the information. The County and elected officials provide this information on an "as is" basis. All warranties of any kind, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, freedom from contamination by computer viruses or hackers and non-infringement of proprietary rights are disclaimed. Changes may be periodically made to the information herein; these changes may or may not be incorporated in any new version of the publication. If you have obtained information from any of the County web pages from a source other than the County pages, be aware that electronic data can be altered subsequent to original distribution. Data can also quickly become out of date. It is recommended that careful attention be paid to the contents of any data, and that the originator of the data or information be contacted with any questions regarding appropriate use. If you find any errors or omissions, we encourage you to report them to webmaster@dupageco.org via e-mail.

Disclaimer of Endorsement

DuPage County websites are a distributor of content sometimes supplied by third parties and users. Any opinions, advice, statements, services, offers, links, or other information or content expressed or made available by third parties, including information providers, users, or others, are those of the respective author(s) or distributor(s) and do not necessarily state or reflect those of the County or its elected officials and shall not be used for advertising or product endorsement purposes. Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by the County.

Disclaimer of External Links

DuPage County websites contain links to other related World Wide Web Internet sites and resources. DuPage County is not responsible for the contents or operation of any off-site pages referenced. The user specifically acknowledges that the County is not liable for the defamatory, offensive, or illegal conduct of other users, links, or third parties and that the risk of injury from the foregoing rests entirely with the user. Links from County web pages on the World Wide Web to other sites do not constitute an endorsement from the County. These links are provided as an information service only. It is the responsibility of the web surfer to evaluate the content and usefulness of information obtained from other sites. Since DuPage County websites are not responsible for the availability of these outside resources or their contents, you should direct any concerns regarding any external link to its site administrator or webmaster.

Disclaimer of Duty to Continue Provision of Data

Due to the dynamic nature of the Internet, resources that are free and publicly available one day may require a fee or restricted access the next, and the location of items may change as menus, home pages, and files are reorganized. The user expressly agrees that use of the County’s websites is at the user's sole risk. The County does not warrant that the service will be uninterrupted or error free. The documents and related graphics published could contain technical inaccuracies or typographical errors. Changes are periodically added to the information herein. The County and/or its programs may make improvements and/or changes in the information and/or programs described herein at any time.

Choice of Law

Construction of the disclaimers above and resolution of disputes thereof are governed by the laws of the State of Illinois. The laws of the State of Illinois, U.S.A., shall apply to all uses of this data and this system. By use of this system and any data contained therein, the user agrees that use shall conform to all applicable laws and regulations and user shall not violate the rights of any third parties.

If you have any questions regarding this Agreement, contact this office at 630-407-5900, or write to us at the following address: DuPage County Treasurer's Office, Attn: Online Payment Specialist Division, 421 N. County Farm Road, Wheaton, IL 60187-2553.