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The County of DuPage
Wheaton, Illinois
 

Ride DuPage

Provides subsidized taxi and lift-equipped bus transportation for income eligible DuPage County residents for medical visits and government offices within the County limits. 

Eligibility

  •  Any resident of DuPage County who is 65 years or older, persons whose income is at or below 125% of the federal poverty guidelines, or persons with a disability whose income is at or below 200% of the federal poverty level.
  • Clients cannot have their own transportation.
  • Clients cannot use the transportation for trips outside of DuPage County without prior approval.
  • Ride DuPage will not transport to medical appointments if the client has Medicaid. (Public Aid will pay for these clients.)
  • Will transport all ages. (Minors must be accompanied by an adult.)
  • Transportation is provided for eligible clients only if services are not available through PACE, township or municipal transit programs. 
  • Eligibility may be revoked for non-payment of $4.00 fee, failure to cancel a reserved ride, or any violation of the program guidelines.
  • Clients traveling to dialysis appointments are allowed 3 round trips per week. Other clients are limited to 2 round trips per week. Clients requiring additional trips for chemotherapy appointments may be authorized for up to 5 trips per week for 3 weeks with a supervisor's or manager's approval.
  • Clients traveling to dialysis appointments are not allowed additional trips.
  • Clients that have two or more no shows/no loads or late cancellation of the cab will be terminated from the program. Payment for the no shows or late cancellations is required prior to reinstatement.

Eligible Trips

  • Dialysis
  • Doctors' appointments
  • Dentists' appointments
  • Hospitals
  • DuPage County Community Services
  • DuPage County Health Department and its Public Health Centers

 Cost

  •  $4.00 each way to DuPage County Community Services
  • $4.00 each way to DuPage County Health Department main office 111 N. County Farm Road, Wheaton
  • All other trips are $1.50 for the first six (6) miles, then $1.50 per mile over the six (6) miles each

Enrollment

If you believe you qualify please call 630-407-6500 or email paratransit@dupageco.org to enroll.

Rider's Rights

A description of rider's rights and related forms are available at dupageco.org/Community/TitleVI.