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The County of DuPage
Wheaton, Illinois

Job Details for 1451 - Chief Information Officer

Job Description

FLSA STATUS:    Exempt
GRADE:    318

Under administrative direction; performs work of considerable difficulty in planning, managing and directing the Information Technology Department; performs related work as required.

The employee in this class is responsible for planning and implementing strategies for the Information Technology Department that aligns with the County’s overall strategic plan. Manages the budget, projects and staffs within the department to include the development of long-term and short-term goals. Work requires the ability to exercise a high degree of technical expertise and competency in order to effectively research, recommend and implement information technology and telecommunications systems that successfully meet the needs of all user departments and Elected Official offices.  Administrative direction is received from the County Board Chairperson, the County Board and County Administrator. Management direction is provided to subordinate manager/supervisors.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

•    Assesses and develops Information Technology strategic goals and objectives within the context of the County’s Strategic Plan for the County Board jurisdiction
•    Receive input and work collaboratively with Elected Officials to develop common and general strategic goals and vision for the County’s overall Information Technology
•    Plans for and directs information technology functions including data center operations, voice and data technical support, business analysis architecture and application development, printing and geographical information services
•    Provides staff and leadership to the County Board and Elected Officials with explanation of technology trends and issues such as long term planning, decisions, and technical advances
•    Monitors security procedures and practices to ensure high level of security for the County’s information systems
•    Develops and executes plans to establish, develop, improve and maintain management information processing systems
•    Oversee implementation of large scale information systems
•    Ensures information technology coordinates required functions with all county departments and outside agencies
•    Monitors and manages contracting, negotiating and change management
•    Determines and oversees department priorities
•    Develops and prepares fiscally appropriate budgets
•    Ensures that the department functions within budget appropriations
•    Recommends hires and promotions, directs and evaluates employment decisions for all assigned positions
•    Provides training opportunities
•    Establishes and maintains a professional work environment while providing appropriate leadership and direction
•    Promotes positive morale, creativity and teamwork among staff
•    Completes required training programs and stays current with County Emergency Management operational policies and procedures
•    Supports the County Incident Command and Emergency Management Systems in preparedness, response and recovery efforts
•    Maintains 24/7 availability to respond to emergencies, exercises and other related activities
•    Maintains regular attendance and punctuality

•    Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
•    Depending on assignment may maintain required emergency management training, licensure and/or certifications.
•    Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
•    Developing strategies to achieve departmental goals
•    Current developments in highly automated financial systems, digital information technology security and privacy
•    Contemporary hardware and software architectures
•    Software and network analysis
•    Effective management and supervisory techniques and practices
•    Management and leadership principles
•    Current office practices, procedures and equipment
•    County policies and procedures
•    Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
•    Analyzing operations and technologies for improvements
•    Planning, organizing and implementing cross-functional project timelines
•    Design/implementation of large, complex information systems
•    Developing long-term and short-term goals
•    Establishing IT-related policies and procedures
•    Preparing and submitting clear, concise and accurate data, either verbally or in writing
•    Developing operational budgets
•    Planning, scheduling and supervising the work of others
•    Verbal and/or written communications
•    Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
•    Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
•    Monitor and evaluate employees
•    Prioritize and assign work
•    Manage division operations
•    Manage projects and multiple priorities simultaneously
•    Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
•    Prepare and administer approved budgets
•    Plan, organize, manage and evaluate the work of the division to ensure efficient, timely and cost-effective services
•    Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints
•    Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
•    Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
•    Ensure compliance with applicable federal, state, and local laws, rules, and regulations
•    Provide leadership to effectively resolve issues
•    Convey excellent oral and written communication
•    Work effectively under stress
•    Complete required training programs
•    Stays current with County Emergency Management operational policies and procedures
•    Maintain confidentiality

Exercises supervision of personnel in related area of responsibility.

Completion of a Master’s degree in Computer Science, Information Technology, Business Administration, Public Administration or related field; ten years of progressively responsible experience in information technology, including five years at a management level with staffing and budgeting responsibility; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.