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The County of DuPage
Wheaton, Illinois

Job Details for 1454 - Deputy Chief Information Officer

Job Description

GRADE: 317

Under general direction; performs work of considerable difficulty in managing the activities and operations of the Information Technology Department; performs related work as required.

The employee in this class is responsible for managing projects and the day-to-day activity of the staff of the Information Technology department.  Work requires the ability to exercise of a high degree of independent judgment and discretion to identify critical needs, assigning work and overseeing the implementation of projects within the information technology departments. General direction is received from the Chief Information Officer.  Supervision is provided to staff through subordinate division managers.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

•    Supervises and provides direction to managers in the area of department goals, proposed and on-going projects, daily operations and staff
•    Assists with achieving the department’s goals to establish, develop, improve and maintain management information processing systems
•    Manages the County IT Department Enterprise Resource Planning (ERP) Team
•    Coordinates information technology functions with all county departments and outside agencies
•    Ensures department requests for support and services are provided in a timely manner
•    Functions as the liaison for several elected officials on more complex projects
•    Recommends hires and promotions, directs and evaluates employment decisions for all assigned positions
•    Identifies and resolves employee relations and performance issues
•    Establishes and maintains a professional work environment while providing appropriate leadership and direction
•    Promotes positive morale, creativity and teamwork among staff
•    Evaluates employee performance and sets clear goals and expectations
•    Maintains relationship with outside vendors and assures compliance within the contracts
•    Prepares timelines and allocates staff for department priorities
•    Assists with the  preparation of the department’s budgets that enable the department to meet its objectives
•    Manages the Department’s budget process and ensures that the department functions within budget appropriations
•    Prepares bids and specification for purchases according to County procurement procedures
•    Establishes priorities, production control and work procedures for the department
•    Maintains regular attendance and punctuality

•    Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
•    Depending on assignment may maintain required emergency management training, licensure and/or certifications.
•    Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

Knowledge of:
•    New and current technologies
•    Operation and support of ERP systems
•    Budgeting processes and procedures
•    Modern office procedures, methods, techniques and equipment
•    Effective management and supervisory techniques and practices
•    Structure and problems of local government
•    Management and leadership principles
•    Current office practices, procedures and equipment
•    County policies and procedures
•    Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
•    Planning, organizing and supervising the work of others engaged in a variety of technology and related activities
•    Implementation of large, complex information systems
•    Establishing IT related policies and procedures
•    Developing operational budgets
•    Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
•    Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
•    Monitor and evaluate employees
•    Prioritize and assign work
•    Manage division operations
•    Manage projects and multiple priorities simultaneously
•    Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
•    Plan, organize, manage and evaluate the work of the division to ensure efficient, timely and cost-effective services
•    Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints
•    Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
•    Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
•    Ensure compliance with applicable federal, state, and local laws, rules, and regulations
•    Provide leadership to effectively resolve issues
•    Convey excellent oral and written communication
•    Work effectively under stress
•    Maintain confidentiality

Exercises supervision of personnel in related area of responsibility.

Completion of a Bachelor’s degree in Computer Science, Information Technology or related filed; eight years of progressively responsible experience in information technology, including five years at a management level with staffing and budgeting responsibility; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.