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The County of DuPage
Wheaton, Illinois

Job Details for 1943 - Database and Report Specialist

Job Description

GRADE: 209

Under general supervision; performs work of considerable difficulty in the management of the Homeless Management Information System (HMIS) database, training of end users and the production of related reports; performs related work as required.

An employee in this class is responsible for the database management and report production of the Homeless Management Information system. Direction is received from the Community Services Manager.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Works with internal and external human service providers on the development of the Homeless Management Information System (HMIS)
• Maintains the HMIS within the County
• Acts as a liaison with other participating agencies for interfacing with the HMIS
• Maintains effective relationships with appropriate agencies and community organizations
• Assigns user identifications for access to both the HMIS and Community Resource Information System (CRIS) databases
• Compiles statistical analysis of participants outcomes, monitors input to ensure accuracy of data
• Runs reports for internal monitoring, conducts internal quality control as needed, assists in trainings with internal and external users from other participating agencies
• Attends seminars/trainings related to HMIS
• Ensures the accurate submission of data required by the U.S. Department of Housing and Urban Development for the Annual Homeless Assessment Report to Congress, point-in-time homeless surveys, quarterly and annual reports
• Attends and participates in monthly HMIS User Group meetings
• Maintains regular attendance and punctuality

• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Using, manipulating and managing Crystal Reports, Business Objects, report writer functions, Access and similar database models, tables, queries and Excel.
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
• Time management resulting in completion of work to meet required deadlines.
• Making sound recommendations to improve and optimize system output.
• Analyzing facts and exercising judgment arriving to conclusions
• Handling and resolving technical problems with the database and software systems.
• Conveying excellent oral and written communication including initiating and communicating persuasively with external organizations.
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
• Develop innovative processes and reports to achieve desired results.
• Carry out instructions furnished in writing, oral or diagram form, and to produce desired outcomes timely and completely.
• Write reports, business correspondence and procedure manuals.
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality


Completion of an Associate’s Degree in Computer Science or related field and one (1) year of database and report writing experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.