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The County of DuPage
Wheaton, Illinois

Job Details for 2223 - EO Community Relations Manager

Job Description

GRADE: 313

Under direction; performs work of considerable difficulty in managing community, media, and governmental relations; strategically plans and develops implementation of procedures and systems for the support of effective departmental programs; performs related work as required.

An employee in this class spends a significant amount of time managing the community/media relations function in support of the DuPage County Sheriff’s department. The position acts as a spokesperson to the DuPage County Sheriff and is also responsible to the Sheriff for providing effective data related law enforcement/safety programs throughout the community. The work is performed under the general supervision of the DuPage County Sheriff.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Reporting directly to the Sheriff, coordinates the development of annual and long-term community relations programs
• Plans, prepares, and carries through to completion specific assignments in publicity and goodwill activities
• Writes articles for publication in trade magazines
• Coordinates the activities regarding media representation
• Acts as media liaison by responding to general questions and providing interpretations of the Sheriff’s department’s actions
• Conducts press conferences for the DuPage County Sheriff and releases articles on conference topics
• Conducts, or assists in specialized research projects and reports findings for use in the decision making process
• Oversees the production of the Sheriff’s newsletter and other publications for internal and external release
• Acts as a liaison with other law enforcement agencies, governmental bodies, and community organizations
• Coordinates cable television shows featuring office programs
• Moderates the Sheriff’s Citizen Advisory Group
• Works with division heads to analyze their public relations needs, advise them of the most effective actions and assist in implementation
• Attends meetings to provide continuity to the planning process and maintains an interactive relationship with all offices
• Recommends hires and promotions, directs and evaluates employment decisions for all assigned positions
• Maintains regular attendance and punctuality

• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations and statutory requirements
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality


Completion of a Bachelor's degree in Journalism or English; three (3) years of progressively responsible experience in communications or public relations work with emphasis on writing and producing publications and responding to the media or public; some supervisory experience preferred; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.