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The County of DuPage
Wheaton, Illinois

Job Details for 3213 - Principal Meter Reader

Job Description

UNION: Local 150

Under direction; performs work of considerable difficulty in the supervision of the installation, repair, and reading of water meters; performs related work as required.

The employee in this class is primarily responsible for administrative duties associated with the accurate reading and recording of water consumption of utility customers, as well as, the routine maintenance and installation of water meters. An employee in this class spends a substantial amount of time scheduling, assigning and directing the work of subordinate Meter Reader/Installers. Direction is received from the Financial Services Manager.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Supervises the work of subordinate personnel engaged in meter reading and installation
• Recommends hires and promotions, directs, evaluates and appeals of employment decisions for all assigned positions
• Prepares reports, drafts letters and memos
• Maintains accurate records according to established procedures for proper billing
• Monitors chlorine and fluoride levels in water
• Performs inspections of plumbing
• Checks to see that meters are functioning properly and repairs defects as necessary
• Responds to inquiries and requests from customers about malfunctioning equipment
• Advises plumbers regarding water meters
• Performs commercial plumbing
• Orders all equipment and tools for department
• Maintains regular attendance and punctuality

• Adjusts work assignment or schedule in the event of an emergency to participate in emergency preparedness, response and recovery activities as assigned.
• Depending on assignment, may require emergency management training, licensure or certifications.
• Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• The geography and street locations of the County
• Routine maintenance procedures associated with meters and equipment
• Residential and commercial plumbing techniques and systems
• Current office practices, procedures, and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes
• Management and leadership principles

Skill in:
• Testing, performing repairs and upkeep of water meters
• Monitoring fluoride and chlorine levels and correcting problems
• Planning, assigning, scheduling, supervising, and directing work of subordinate staff
• Inspecting and suggesting necessary plumbing repairs
• Reading and understanding blueprints
• Basic mathematical calculations
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office
• Using computer hardware and software including work processing, spreadsheets, databases,
email, etc.

Ability to:
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations and statutory requirements
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality
• Monitor and evaluate employees
• Prioritize and assign work
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
• Plan, organize, manage and evaluate the work of the division to ensure efficient, timely and cost-effective services
• Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints
• Provide leadership to effectively resolve issues

Exercises supervision of personnel in related area of responsibility

Completion of a High School Diploma or General Equivalency Diploma equivalent and four (4) years of experience in the installation, repair and reading of water meters; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Will be required to walk, reach with hands and/or arms, and climb, crouch, or stoop. Will occasionally be required to lift and carry up to 50 lbs. and assist in lifting up to 200 lbs.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work will occur in a field environment. The work environment for this position regularly includes working in all types of outside weather conditions, as well as, working inside the private residences of customers. While performing the duties of this job, the employee is regularly required to walk.

Must possess and maintain in good standing, a valid Illinois driver’s license.