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The County of DuPage
Wheaton, Illinois

Job Details for 4197 - Wheelchair Specialist

Job Description

FLSA STATUS:    Non-Exempt
GRADE:    109

Under general supervision; performs work of moderate difficulty in assessing and determining the wheelchair needs of residents at the Care Center; performs related work as required.

An employee in this class assists with assessments, seating and positioning and any other adjustments needed for all facility wheelchairs at the Care Center.  Assignments are received through verbal or written instructions, and work is subject to review while in process and after completion. General supervision is received from the Physical Therapist and Manager of Rehabilitative Services.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.
•    Acts as the first contact person for all wheelchair modifications
•    Monitors the wheelchair hotline daily for all facility wheelchair concerns
•    Suggests and implements body positioning supports such as leg rests, arm rests, head supports, and seat cushions
•    Assists the Physical Therapist in performing annual wheelchair assessments
•    Performs Electric Mobility Device (EMD) driving tests for residents as needed
•    Works with an outside vendor on all Electric Mobility Device (EMD) concerns and repairs
•    Recommends appropriate wheelchairs for new admissions such as high back, recline, tilt or custom fit wheelchairs based on the resident’s need
•    Collaborates with staff and conducts inventory of all wheelchairs and cushions in the facility
•    Maintains logs of wheelchairs and accessories in an Access database
•    Assures wheelchairs are clean and safe
•    Makes minor modifications/adjustments to wheelchairs
•    Documents wheelchair interventions appropriately and acts as a Physical Therapy Aide as needed
•    Transports residents to and from departments
•    Participates in facility-wide quality improvement initiatives and projects
•    Maintains regular attendance and punctuality

•    Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
•    Depending on assignment may maintain required emergency management training, licensure and/or certifications.
•    Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
•    How to make residents feel comfortable
•    Modern methods, materials and equipment used in physical therapy programs
•    The various makes and models of manual and electric wheelchairs and their parts and applications
•    How to keep accurate records
•    Current office practices, procedures, and equipment
•    County policies and procedures
•    Applicable federal, state, and local laws, rules, regulations, codes, and/or statues

Skill in:
•    Understanding, applying and adopting verbal and written instructions from clinical staff
•    Keeping accurate records on wheelchairs and their accessories
•    Using computer hardware and software including work processing, spreadsheets, databases, email, etc.
•    Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
•    Manage projects and multiple priorities simultaneously
•    Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
•    Communicate and use interpersonal skills to interact with vendors, other departments personnel, coworkers, supervisors, and residents, dependent on the assignment, etc. to sufficiently exchange or convey information and to receive work direction
•    Ensure compliance with applicable laws, rules, and regulations
•    Work effectively under stress
•    Maintain confidentiality
•    Monitor and evaluate employees
•    Prioritize and assign work
•    Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
•    Plan, organize, manage and evaluate the work of the division to ensure efficient, timely and cost-effective services
•    Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints
•    Provide leadership to effectively resolve issues


Completion of a High School Diploma or general Equivalency Diploma equivalent and two years of experience as a Certified Nursing Aide; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands, arms, and feet to push, pull and operate tools and equipment, climb, crouch, stoop, crawl and lift, carry and handle up to 50 lbs.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work will occur in an office and field environment and is not substantially exposed to adverse environmental conditions.

Certified Physical Therapy Aide certificate from the State of Illinois.