Job Details for 4213 - Environmental Services Supervisor
Job Description
FLSA STATUS: Exempt
GRADE: 110
POSITION
SUMMARY
Under direction; performs work of moderate difficulty assisting
the Environmental Services Manager with planning, directing and supervising
assigned functions in either Housekeeping or Laundry for assigned DuPage County
buildings; performs related work as required.
DISTINGUISHING
FEATURES OF THE CLASS
An employee in this class is responsible for
coordination and scheduling of projects and staff in order to maintain a
sanitary environment. Work performed in either housekeeping or laundry requires
the use of independent judgment in order to determine department priorities.
Supervision is exercised over subordinate staff and direction is received from
the Environmental Services Manager.
ESSENTIAL DUTIES AND
RESPONSIBILITIES
The list of duties and responsibilities is illustrative
only, and is not a comprehensive listing of all the duties and responsibilities
performed by positions in this class.
• Prepares staff schedules and
determines daily work assignments
• Supervises the work of housekeeping
and laundry staff
• Monitors attendance
• Inspects the work of
subordinate staff using a hand held computer to ensure compliance with standards
and provides feedback regarding quality of work
• Plans and coordinates
the project work schedule
• Recommends hires and promotions, directs and evaluates employment decisions for all assigned positions
•
Completes employee performance appraisals
• Investigates and resolves
client complaints or concerns
• Identifies areas for improvement within
the department
• Researches alternatives and makes recommendations to the
Environmental Services Manager
• Requisitions and issues supplies and
equipment
• Keeps an inventory of equipment and supplies on hand
•
Reports maintenance and repairs
• Assists with special reports
•
Plans for, develops and conducts in-service programs
• Maintains accurate
records
• Interacts with residents
• Maintains regular attendance
and punctuality
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
•
Adjusts work assignments and schedules in the event of an emergency to
participate in emergency preparedness, response, and recovery activities as
assigned.
• Depending on assignment may maintain required emergency
management training, licensure and/or certifications.
• Performs related
duties as required or assigned within job classification.
QUALIFICATIONS
To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and /or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to
perform essential functions.
Knowledge of:
• Housekeeping
and/or laundry materials, supplies and equipment
• Housekeeping and/or
laundry procedures and practices
• Supervisory practices
• Standards
and regulations which impact Environmental Services
• Leadership
principles
• Current office practices, procedures and equipment
•
County policies and procedures
• Applicable federal, state, and local
laws, rules, regulations, codes, and/or statutes
Skill in:
•
Instructing employees on the proper and safe use of equipment and supplies
• Listening to and resolving client concerns
• Planning, supervising,
assigning and inspecting the work of others, including lead personnel
•
Identifying operational areas for improvement
• Detecting maintenance and
repair needs and to recommend proper corrective action
• Planning,
scheduling and supervising the work of others
• Using computer hardware
and software including word processing, spreadsheets, databases, email, etc.
• Applying an acquired knowledge of procedures, rules, regulations and
services applicable to the assigned office
Ability to:
•
Manage projects and multiple priorities simultaneously
• Prioritize and
assigning work
• Monitor and evaluate employees
• Analyze problems,
identify alternative solutions, project consequences of proposed actions, and
implement recommendations in support of goals
• Plan, analyze, and
evaluate programs and services, operational needs, and fiscal constraints
• Plan, organize, manage and evaluate the work of the division to ensure
efficient, timely and cost-effective services
• Establish and maintain
effective working relationships with department and division staff, other
departments and others, such as vendors
• Communicate and use
interpersonal skills to interact with coworkers, supervisor, the general public,
etc. to sufficiently exchange or convey information and to receive work
direction
• Ensure compliance with applicable federal, state, and local
laws, rules, and regulations
• Convey excellent oral and written
communication
• Work effectively under stress
• Maintain
confidentiality
SUPERVISORY RESPONSIBILITIES
Exercises
supervision of personnel in related area of responsibility.
EDUCATION and/or EXPERIENCE
Completion of a High School Diploma or
General Equivalency Diploma equivalent; four years of housekeeping, laundry or
custodial experience in a large commercial or institutional environment
including two years of supervisory experience; or, an equivalent combination of
education and experience sufficient to successfully perform the essential duties
of the job such as those listed above.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Light Work: Exerting up to 50
pounds of force frequently or constantly to lift, carry, push, pull or otherwise
move objects, including the human body. Use of arm and /or leg controls requires
exertion of forces greater than for sedentary work
WORK ENVIRONMENT
The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
The work will occur
in an office and field environment. While performing the duties and
responsibilities the employee may be exposed to moving mechanical parts,
vibrations, loud noise, noxious odors, dusts, poor ventilation, unsanitary
conditions, chemicals, oils, electricity, extreme temperatures, inadequate
lighting, work space restrictions, intense noises, travel, and other related
conditions and situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess and maintain in good standing, a valid Illinois driver’s license.