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The County of DuPage
Wheaton, Illinois

Job Details for 4214 - Housekeeping Supervisor

Job Description

FLSA STATUS:    Exempt
GRADE:    213

Under general direction; performs work of considerable difficulty in planning and directing housekeeping functions at the County campus; performs related work as required.

The employee in this class is responsible for management of the housekeeping and laundry functions in County buildings.  Work is delegated through subordinate supervisors and under the general direction of the Deputy Director of Facilities Management

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

•    Provides general supervision over routine, specialized, and emergency custodial and maintenance activities
•    Assigns, delegates, supervises, schedules and inspects the work of subordinate staff engaged in the housekeeping functions
•    Recommends hires and promotions, directs and evaluates employment decisions for all assigned positions
•    Monitors approved budget throughout the year
•    Maintains safety of staff through training programs and establishment of operational policies
•    Inspects building and evaluates the quantity and quality of work performed
•    Prepares requisitions for necessary supplies
•    Evaluates and recommends the purchase of new equipment, supplies and /or maintenance and repair work
•    Meets with vendors and tests new products
•    Maintains necessary personnel, payroll, and inventory records
•    Prepares and submits monthly operating reports
•    Maintains regular attendance and punctuality

•    Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
•    Depending on assignment may maintain required emergency management training, licensure and/or certifications.
•    Performs related duties as required or assigned within the job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
•    Cleaning materials, supplies and equipment and their proper and safe utilization
•    Institutional housekeeping procedures and problems, and techniques involved in providing housekeeping services
•    Supervisory practices
•    Standards and regulations which impact the housekeeping department
•    Building procedures related to facilities management operations
•    Leadership principles
•    Current office practices, procedures and equipment
•    County policies and procedures
•    Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
•    Planning, organizing, and directing a cleaning and maintenance program in a large institution
•    Planning, supervising, assigning, and inspecting the work of housekeepers including supervisory personnel
•    Instructing new employees in the proper Care and use of cleaning equipment and in housekeeping procedures
•    Instructing subordinate supervisory personnel in supervisory methods and techniques
•    Detecting maintenance and repair needs and to recommend proper corrective action
•    Maintaining records and preparing reports
•    Planning, assigning and supervising the work of others
•    Using computer hardware and software including word processing, spreadsheets, databases, email, etc
•    Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
•    Supervise and trains employees
•    Plan, organize, manage and evaluate the work of the division to ensure efficient, timely and cost-effective services
•    Prioritize and assigning work
•    Manage projects and multiple priorities simultaneously
•    Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
•    Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
•    Ensure compliance with applicable federal, state, and local laws, rules, and regulations
•    Convey excellent oral and written communication
•    Work effectively under stress
•    Maintain confidentiality

Exercises supervision of personnel in related area of responsibility.

Completion of a High School Diploma or General Equivalency diploma equivalent and six years of progressively responsible experience in institutional, governmental, or commercial building housekeeping or other custodial maintenance, including three years in a supervisory role; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work: Exerting up to 50 pounds of force occasionally and /or up to 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Use of arm and /or leg controls requires exertion of forces greater than for sedentary work.  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work will occur in an office and field environment. While performing the duties and responsibilities the employee may be exposed to loud noise, noxious odors, unsanitary conditions, chemicals, electricity, moving mechanical parts, varying weather conditions, and other related conditions and situations.