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The County of DuPage
Wheaton, Illinois

Job Details for 4237 - Dining Services Worker

Job Description

GRADE: 106

Under immediate supervision; performs work of routine difficulty preparing and serving meals and cleaning serving and dining areas; performs related work as required.

An employee in this class is responsible for performing routine manual work, involving specific tasks related to serving meals in the food line, the cafeteria and resident rooms. Duties also include clean-up of these areas after meals. Immediate supervision is received from the Food Service Manager & Food Service Supervisors.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.
• Transports food and supplies from storage and preparation areas to service areas
• Assists in receiving and storing necessary food and supplies, and maintains related records
• Uses and maintains tools and equipment in the prescribed manner, including, but not limited to steam tables, beverage dispenser equipment, food display cases, condiment tables, dishwashing machines, dining room tables and chairs, bussing trucks, etc.
• Cleans and maintains area such as, but not limited to, kitchens, dining room, dish room, serving room, and basements (e.g. empties garbage, mops, washes dishes, etc.)
• Washes dishes
• Prepares food items according to menu plan, using prescribed food recipes
• Uses and maintains tools and equipment in the appropriate manner, including, but not limited to, coffee makers, soda machines, various cutting/slicing machines, and ice cream equipment
• Apportions and places food servings on plates and trays according to diet list on menu card
• Observes safety standards and practices
• Receives orders from residents and delivers meals to resident rooms
• Prepares meals (e.g. breakfast, snacks, lunch, etc.) to ensure prompt delivery of resident meals
• Prepares equipment, food, condiments, napkins and silverware as necessary for delivery to residents
• Cleans and sanitizes all serving areas and equipment (e.g. trays, serving lines, dishes, silverware, etc.)
• Serves meals from the serving line
• Prepares food (e.g. salads, cold tuna plates, sandwiches, etc.) using prescribed food recipes
• Verifies resident diet cards and enters new information into required database
• Maintains inventory, tracks and rotates stock (e.g. food ordering, checking expiration dates, etc.)
• Prepares reports to ensure appropriate food and associated supplies or available (e.g. conducts physical ordering, creates inventory reports, assess food quality, maintain supply order guidelines, etc.)
• Serves as a cashier
• Maintains state and/or federal guidelines relative to reimbursable products
• Maintains tube feed equipment/sanitation
• Assists in providing training on position tasks to new employees and current employees.
• Maintains vending and soda machines for all DuPage County locations (e.g. rotate and restock food, remove expired food, remove and secure cash, call for repairs, etc.)
• Maintains regular attendance and punctuality

• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Care and use of food service equipment
• Procedures and equipment used for food service sanitation
• Food preparation
• Basic mathematical principals
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
• Learning routine of food service tasks
• Following verbal and written instructions
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
• Reconcile money and deposits
• Work with minimal supervision
• Ability to follow directions and work together as a team player
• Ability to establish and maintain working relationships with co-workers, supervisors, other County personnel and the public
• Ability to operate tools and equipment listed
• Manage projects and multiple priorities simultaneously
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality


Completion of a High School Diploma or General Equivalency Diploma equivalent; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work: While performing the duties of this job, the employee is occasionally required to sit and talk or hear. The employee is frequently required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. Employee is frequently exposed to cleaning solutions. The employee must lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment for this position regularly includes working with extreme temperatures and with cleaning chemicals and compounds. The noise level in the work environment is moderate to quiet.