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The County of DuPage
Wheaton, Illinois

Job Details for 9162 - Paid-On-Call Member

Job Description


Under general supervision; performs work of routine difficulty in providing clerical and administrative support to a department or perform tasks of a physical nature within an Emergency Operations assignment; performs related work as required.

Responds to emergency incidents and events and participates in training and maintenance activities; provides training and community relations activities for the public; work involves a variety of situations and tasks. Supervision is received from the Emergency Management Coordinator.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Assists the Emergency Management Coordinator with various tasks and responsibilities including: clerical, Emergency Operations Center (EOC) positions/tasks, Communications and Weather Officer, data entry
• Assists OEM staff as needed
• Responds to Emergencies and Emergency Operations Center events
• Assists in the field to perform various tasks during emergencies or disasters, including interviewing and assisting disaster victims, conducting and verifying damage assessments
• Participates in and makes presentations of department programs/activities to individuals, groups in the community on emergency management topics
• Attends trainings and regularly scheduled meetings for the Paid-On-Call program
• Assists with special projects as assigned
• Maintains required emergency management training, licensure and/or certifications
• Maintains regular attendance and punctuality

• Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Federal and State requirements regarding emergency preparedness programs and operations plans
• Professional standards for the emergency management industry
• Emergency preparedness and response practices and protocol
• Community resources and other first responder agencies
• Current office practices, procedures, and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
• Interpret instructions and use logic to solve problems
• Typing accurately from plain copy or rough draft
• Performing responsible clerical duties
• Readily acquiring and applying knowledge of procedures, rules, regulations, and services of office to which assigned
• Verbal and/or written communications
• Dealing effectively with others and establishing positive working relationships with staff, the public and other agencies
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
• Learn, understand and carry out rules, regulations, principles, practices, and methods of emergency services
• Read and understand written materials such as operating manuals, textbooks and safety instructions
• Work effectively under stress caused by emergencies or danger, including following instructions, as well as thinking and acting quickly under pressure
• Response to emergencies at any time of day or week with minimal notice
• Work long hours in adverse weather conditions
• Interpret department policies
• Effectively perform work under physical and mental stress
• Work with minimal supervision
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations
• Convey excellent oral and written communication
• Maintain confidentiality


Completion of a High School Diploma or General Equivalency Diploma equivalent; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work:  While performing the duties of this job, the employee is regularly required to stand, walk, sit for extended period of time, reach with hands and arms, climb, and is occasionally required to lift and carry up to 50 pounds.

Must possess and maintain in good standing, a valid Illinois driver's license.  Must be authorized to work in the United States of America and a minimum age of 18 years old.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment for this position includes work in extreme outside weather conditions, which include long hours of work under emergency conditions.