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The County of DuPage
Wheaton, Illinois

Job Details for 1813 - Supervised Parenting Time/Exchange Coordinator

Job Description

GRADE: 311

Under general supervision; performs work of moderate difficulty in the delivery of professional family/child social services; performs related work as required.

Employees in this class provide services to court ordered clients.  Services may include supervised parenting time services, neutral exchange services, parent education seminars and conflict management groups. 

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class. Not all essential duties below are required for all positions within this class.

• Provides supervised parenting time services and performs associated roles relative to program requirements
• Conducts neutral exchange services, facilitates contact between parents pursuant to the court order and performs associated roles relative to program requirements
• Intervenes where necessary or appropriate, to ensure the welfare of the child or parent
• Facilitates conflict management groups
• Prepares and presents educational programs
• Provides services to individuals, groups, couples or families and may specialize in a certain area.
• May determine frequency, duration and intensity of services
• Collaborates, interacts, and consults with other staff, mental health professionals, and other County departments on various topics, issues, and client concerns
• Prepares client progress notes
• Provides consultation to service providers and community
• Participates in clinical supervision and staffing meetings, program evaluation
• Prepares reports as required
• Maintains records of services
• Maintains regular attendance and punctuality

• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification
• Lift up to 35 pounds to assist during the neutral exchange/supervised parenting time process

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required for various positions within this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Family law and Domestic Relations Court
• Family issues related to separated families
• Domestic Violence and Order of Protection Court
• Theories of personality structure and development
• Fundamental types of abnormal behavior
• Family structure and dynamics
• Child development
• Structure and function of mental health services
• Community development and preventive principles
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
• Assessing client and family problems
• Applying counseling theory, principle, and techniques
• Dealing effectively with others
• Understanding of the court system
• Public speaking and public relations work with other community professionals
• Writing narrative reports/documentation with proper grammar and punctuation
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
• Write detailed notes while in an intake or in session
• Work with individuals that are involved in the court system
• Effectively communicate and manage individuals/couples that are in high conflict
• Participate in clinical supervision and staff meetings
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations and statutory requirements
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality

• None

Completion of a Master's degree with a major in Social Work, Psychology, or related field, two years of work experience in family/child social services, or a related field; or an equivalent combination of training and experience.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A general office environment with a moderate noise level, as well as, dependent on the position, will include working with children in a child friendly environment, or in a court room addressing a judge, attorneys, and, or court staff.