Online Payment Terms and Conditions
Your use of the
DuPage County Treasurer's Online Payment System is subject to all terms and
conditions contained below. Please read the following information carefully
before proceeding, as your use of this Online Payment System constitutes your
acknowledgment of and agreement to all of its terms and conditions.
With Online Payment, you CAN:
2018 1st Installment on or before June 3, 2019. Payments made after the 1st
installment due date of June 3, 2019, must include penalty.
the 2018 2nd Installment on or before September 3, 2019. Payments made after
the 2nd installment due date of September 3, 2019, must include penalty.
With Online Payment, you CANNOT:
Make partial payments.
Pay taxes on any parcel from more than one bank account.
Pay tax for any other tax year except 2018, payable in 2019.
Pay any back tax.
Pay any subsequent tax ("sub-tax")
as part of a Tax Sale purchase.
Redeem tax sales.
Availability of Service
This service is available until 11:59 pm,
Central Time, on October 31, 2019.
Date Payments Deemed Accepted
Payments are deemed accepted on the next business day after you complete
your Online Payment request, provided that funds have been successfully
transferred from your bank account to the Treasurer's bank account.
The date the funds are transferred will be recorded as the payment date.
ENTERING Incorrect Bank Account and/or Bank Routing Information
taxpayer is solely responsible for ensuring that they have entered the correct
bank account and ABA routing numbers before submitting an Online Payment
request. Improperly entering your bank account number or your financial
institution's 9-digit ABA routing number can result in your Online Payment
request being rejected.
ENTERING Incorrect Visa, Master Card or
Discover Card Account Information
The taxpayer is solely responsible
for ensuring that they have entered the correct account information before
submitting an Online Payment Request. Improperly entering your card number can
result in your Online Payment request being rejected.
Notice of Denied
If you provide an incorrect bank account number,
incorrect 9-digit ABA bank routing number and/or an incorrect credit card
number and your payment is denied by your bank, you will be notified by U.S.
mail that your Online Payment request was rejected. This notice will be
mailed to the taxpayer who made the Online Payment request. Letters notifying
taxpayers that their payment attempt was rejected may take 7-10 business days to
generate once the Treasurer's Office learns that an Online Payment request was
unsuccessful or the payment was denied by the taxpayer's bank. If your Online
Payment request is denied and you do not re-submit corrected information
on or before the due date, you will be liable for late payment penalty.
If your Online Payment is
returned to us unpaid, your payment will be cancelled. Payment of your taxes
must then be made by cashier's check, cash or money order including any late penalties.
Open to All
Taxpayers, Regardless of Financial Institution Used to Pay
You do not
need to be a customer of Chase Bank to use this service. It is open to all
taxpayers with financial institution accounts in the United States.
The "Reference/Confirmation Number"
that you receive DOES NOT confirm a successful transaction.
This number means that your Online Payment request has been successfully
received. Receiving a "Reference/Confirmation Number" DOES NOT
mean that your bank account number or your bank ABA routing number were
entered correctly, and DOES NOT mean that funds are available
at your bank. This number is merely your proof that you submitted a request to
make an Online Payment.
YOUR Duty to Confirm Successful Transfer of
To avoid late payment penalty, it is the duty and responsibility
of the taxpayer to confirm with their own financial institution that the
transfer of funds was successful.
Verification of Payment
may wish to confirm with your bank within 2 business days of submitting your
Online Payment request that your payment was successful; as it may take up to 5
business days to reflect the payment paid on the Treasurer's website. You
can also call our office 630-407-5900 Monday-Friday 8:00 am - 4:30 pm for
Transfer of Funds Date
Funds are transferred
from your account by the end of the next business day following your Online
Payment request. A successful transaction is defined as a timely Online Payment
request on the correct parcel number, resulting in a successful transfer of
funds from the user's bank account to the DuPage County Treasurer's
Transfer of Funds Requests are Only Submitted Once
request to transfer funds is returned by your financial institution for any
reason (i.e., insufficient funds, closed account, stopped payment, etc.), the
request to transfer funds will not be resubmitted. Payment requests are only
submitted one time.
proof of payment
If the Treasurer's
payment records differ from the taxpayers' records, final decisions will be
based on the Treasurer's written, computerized and mechanized records regarding
The DuPage County
Treasurer's Online Payment System may be unavailable at certain times when
computer systems require maintenance or upgrades, unforeseen maintenance is
necessary, or major events occur, such as computer
failures, interruptions in telephone service, electrical outages, earthquakes, fires, or floods. We
will make all reasonable efforts to ensure the availability of our Online
Payment System. However, we are in no way liable for the unavailability of all
or any portion of our Online Payment System.
Disclaimer of Liability
Neither DuPage County, nor any of its employees or elected officials
shall be responsible or held liable to users of DuPage County websites for any
improper or incorrect use of the information described or contained on DuPage
County websites. In no event shall DuPage County or elected officials or its
employees be liable for any direct, indirect, incidental, special,
exemplary, or consequential damages (including, but not limited to,
procurement or substitute goods or services; loss of use, data, or profits; or
business interruption) however caused and on any theory of liability, whether
in contract, strict liability, or tort (including negligence or
otherwise) arising in any way out of the use of this system, even if advised
of the possibility of such damage. This disclaimer of liability applies to any
damages or injury, including but not limited to those caused by any failure of
performance, error, omission, interruption, deletion, defect, delay in
operation or transmission, computer virus, computer hacker, communication line
failure, theft or destruction or unauthorized access to, alteration of, or use
of record, whether for breach of contract, tortuous behavior, negligence or
under any other cause of action.
Disclaimer of Warranties and Accuracy
Although the data found on DuPage County websites has been
produced and processed from sources believed to be reliable, no warranty,
expressed or implied, is made regarding accuracy, adequacy, completeness,
legality, reliability or usefulness of any information. This disclaimer
applies to both isolated and aggregate uses of the information. The County
and elected officials provide this information on an "as is" basis. All
warranties of any kind, express or implied, including but not limited to the
implied warranties of merchantability, fitness for a particular purpose,
freedom from contamination by computer viruses or hackers and
non-infringement of proprietary rights are disclaimed. Changes may be
periodically made to the information herein; these changes may or may not be
incorporated in any new version of the publication. If you have obtained
information from any of the County web pages from a source other than the County
pages, be aware that electronic data can be altered subsequent to original
distribution. Data can also quickly become out of date. It is recommended that
careful attention be paid to the contents of any data, and that the originator
of the data or information be contacted with any questions regarding
appropriate use. If you find any errors or omissions, we encourage you to
report them to firstname.lastname@example.org
Disclaimer of Endorsement
websites are a distributor of content sometimes supplied by third parties and
users. Any opinions, advice, statements, services, offers, links, or other
information or content expressed or made available by third parties, including
information providers, users, or others, are those of the respective
author(s) or distributor(s) and do not necessarily state or reflect those of
the County or its elected officials and shall not be used for advertising or
product endorsement purposes. Reference herein to any specific commercial
products, process, or service by trade name, trademark, manufacturer, or
otherwise, does not constitute or imply its endorsement, recommendation, or
favoring by the County.
Disclaimer of External Links
County websites contain links to other related World Wide Web Internet sites
and resources. DuPage County is not responsible for the contents or operation
of any off-site pages referenced. The user specifically acknowledges that the
County is not liable for the defamatory, offensive, or illegal conduct
of other users, links, or third parties and that the risk of injury from the
foregoing rests entirely with the user. Links from County web pages on the
World Wide Web to other sites do not constitute an endorsement from the
County. These links are provided as an information service only. It is
the responsibility of the web surfer to evaluate the content and usefulness of
information obtained from other sites. Since DuPage County websites are not
responsible for the availability of these outside resources or their contents,
you should direct any concerns regarding any external link to its site
administrator or webmaster.
Disclaimer of Duty to Continue Provision
Due to the dynamic nature of the Internet, resources that are
free and publicly available one day may require a fee or restricted access the
next, and the location of items may change as menus, home pages, and files are
reorganized. The user expressly agrees that use of the County’s websites
is at the user's sole risk. The County does not warrant that the service will
be uninterrupted or error free. The documents and related graphics published
could contain technical inaccuracies or typographical errors. Changes are
periodically added to the information herein. The County and/or its
programs may make improvements and/or changes in the information and/or
programs described herein at any time.
Choice of Law
Construction of the disclaimers above and resolution of disputes thereof
are governed by the laws of the State of Illinois. The laws of the State of
Illinois, U.S.A., shall apply to all uses of this data and this system. By use
of this system and any data contained therein, the user agrees that use
shall conform to all applicable laws and regulations and user shall not
violate the rights of any third parties.
If you have any questions
regarding this Agreement, contact this office at 630-407-5900, or write to us
at the following address: DuPage County Treasurer's Office, Attn: Online
Payment Specialist Division, 421 N. County Farm Road, Wheaton, IL